about us > customer comments

"There were no problems at any point in the process. As soon as I called Tom, it was done as fast as it could have been done. The installers were very cautious and professional. I would definitely recommend this company very highly."
~ Rosalina Alvarado, Reeves County Sheriff's Department

"iG's responsiveness was very impressive. Everyone was very interested in providing what I needed. Anytime I called with questions, I received answers right away."
~ Polly McCord, Office of the State Engineer

"I wanted to thank you on behalf of the Denver Public Library Western History Genealogy Department for the professional work that Improve Group did installing the compact shelving on the 6th floor at the Central Library. You and your team did an excellent job from start to finish. We appreciate all that you have done for the Library to complete the project on time and within our budget. From the initial quote to the installation team, your staff has been able to roll with the punches and work with us no matter what issues came up during the project. You were also very generous with your time and services to help us plan for the future. We would readily recommend your services to another client and look forward to working with you again."
~ Jamie Seemiller, Denver Public Library

“Rick Jackson was the most memorable aspect of our experience with IG. He’s just a good character.”
~ Ryan Aplanalp, Kirtland Air Force Base
 
“Shannon worked hard to get us what we needed, not necessarily what she needed to sell. She made sure that what we needed was what we got.”
~ Cindy Tyson, University of New Mexico
 
“When IG tells you they’ll do something, they do it!”
~ Patti McFate, Colorado University

“The proposal IG provided was very excellent.”
~ Ken Morrow, Jefferson County

“Jose and his crew were a pleasure to work, ”
~ Jamie Seemiller, Denver Public Library

“Justin and his team were phenomenally professional. I have nothing but great things to say about them. Also, Rick Rogers went above and beyond the call of duty. We had a great experience, Improve Group.”
~ Jennifer Yetter, Canter & Associates

“Josh’s helpfulness and good ideas. It is a pleasure to work, him. (Give him a raise!). If you see Josh, give him a pat on the back for a job well done!”
~ Carol Boyse, NMSU Branson Hall Library

The installation guys were just great."
~ Anne Murlin, Plum Creek Medical

"The project was done very quickly and professionally. Rick Rogers was very patient and responsive."
~ Suan Dawson, Peterson AFB

"IG really has a sense of true customer service. Real customer-focus comes through in everything they do. The install guys were really hard workers and very professional. Warren is a delight to interact with, and is great at figuring out how to meet our needs."
~ Sheila Armstrong, Los Alamos National Labs

"The drawings were incredibly good, and in fact, I still use them. All four installation technicians that worked on the job were excellent. I enjoyed watching the crew efficiently coordinate the complex installation and work so well with our lab staff. I have Jim Anderson's number on speed dial. I called him several times, and always received a very quick response. Warren is knowledgeable and responsive. I've worked with iG on three projects and every one has been just perfect!"
~ Marie Harper, Los Alamos National Labs